How often is the Mulebuy spreadsheet updated?

New products are added several times per week. Price verification happens every 2-4 weeks on average. Major audits to remove dead links and problematic sellers happen monthly.

Are products in the spreadsheet authentic or replicas?

The spreadsheet includes unbranded products, generic alternatives, and Chinese brand items. Products claiming to be Western brands at significantly below retail prices are unlikely to be authentic. If authenticity matters, buy from authorized retailers.

What happens if I receive a defective item from the spreadsheet?

Dispute resolution depends on your agent and seller policies. Most agents can help negotiate partial refunds for defects documented in QC photos. Returning items to China is often more expensive than the item value, so always get QC photos before international shipping.

Can I trust seller ratings in the Mulebuy spreadsheet?

Seller ratings are captured from source platforms at listing time. Chinese platform ratings tend to be inflated—4.8 is good, 4.6-4.7 is acceptable, below 4.5 warrants caution. Ratings capture overall seller performance, not specific products.

Is it legal to buy products through Chinese agents?

Purchasing from Chinese platforms through agents is legal in most countries. However, specific products may face import restrictions, and you're responsible for customs duties and taxes. Counterfeit goods face seizure risk at customs.

How do I report a problem with a listed product?

For significant issues like wrong items shipped, seller fraud, or major quality problems, contact through the website footer. Documented reports with photos help improve the database. Normal variance is expected with Chinese platform shopping.

Why are products removed from the spreadsheet?

Products are removed when listings become unavailable, seller ratings drop below thresholds, multiple users report issues, or prices increase unreasonably. Removal doesn't mean the product was bad—sellers often discontinue listings for various reasons.

What is a Mulebuy spreadsheet?

A Mulebuy spreadsheet is a curated database of products from Chinese e-commerce platforms (Taobao, 1688, Weidian) cataloged with pricing, seller information, and quality assessments to help buyers discover products more efficiently.

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